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15 Posts
My G80 has begun displaying a low battery warning re the smart key. As I've replaced the battery 3 times in the past 8 months, I asked the Dealer if they could order me a new one for possible replacement at the time of the next Service that's due in 2 weeks.
The response from the Service Dept Rep. was "Do you know that those cost $1,700, and that if there's nothing wrong with your smart key then we're up for that cost?"
Fantastic customer service, but as I'm too old to any longer argue the point about such things, I just walked away.
A Service is due, so if there is indeed an issue with the smart key then I'll simply use the second one until such time as the $1,700 replacement arrives.
The response from the Service Dept Rep. was "Do you know that those cost $1,700, and that if there's nothing wrong with your smart key then we're up for that cost?"
Fantastic customer service, but as I'm too old to any longer argue the point about such things, I just walked away.
A Service is due, so if there is indeed an issue with the smart key then I'll simply use the second one until such time as the $1,700 replacement arrives.