Door lock issue 2019 G80 - Genesis G80 Forum
 
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post #1 of 2 (permalink) Old 11-20-2019, 07:58 PM Thread Starter
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Door lock issue 2019 G80

The 3 of 4 electronic door locks on the G80 would not open... didn't matter whether or not I was using the touch point on the handle, the key fob or the interior door switch. Only the driver's door would work. If you manually opened a door by unlocking it from the inside they would lock electronically properly. Dealer checked all smart items on the car and all circuits tested that the signal was being sent but not acted upon. Finally mechanic decided to disconnect battery and do a capacitor discharge. That worked. We are hoping this was an anomalous situation. Procedure also showed me that none of the settings on the radio or info panel are lost when disconnecting the battery.
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post #2 of 2 (permalink) Old 11-24-2019, 10:49 AM
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Quote:
Originally Posted by ghill1253 View Post
The 3 of 4 electronic door locks on the G80 would not open... didn't matter whether or not I was using the touch point on the handle, the key fob or the interior door switch. Only the driver's door would work. If you manually opened a door by unlocking it from the inside they would lock electronically properly. Dealer checked all smart items on the car and all circuits tested that the signal was being sent but not acted upon. Finally mechanic decided to disconnect battery and do a capacitor discharge. That worked. We are hoping this was an anomalous situation. Procedure also showed me that none of the settings on the radio or info panel are lost when disconnecting the battery.
That's really weird that the driver door was the only one that worked. I haven't really heard that before. Hopefully you don't have to deal with it again. Keep us posted if you can.
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