Genesis Tops Lexus in J.D. Power Dependability Study - Genesis G80 Forum
 
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post #1 of 1 (permalink) Old 02-12-2020, 09:22 AM Thread Starter
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Genesis Tops Lexus in J.D. Power Dependability Study

Genesis has finished #1 overall in J.D. Power's 2020 Vehicle Dependability Study knocking off Lexus!

This was largely in part to the G80 winning the award in the Midsize Premium Car Segment.



Quote:
FOUNTAIN VALLEY, Calif., February 12, 2020 — In only the debut appearance for the auto industry’s youngest luxury automotive brand, today, Genesis announced two wins in J.D. Power’s 2020 Vehicle Dependability Study (VDS). The Korean luxury brand ranked #1 overall and scored a win with its G80 in the Midsize Premium Car Segment.

“In a constantly improving business like the automotive industry you’ve got to be there for your customers,” said Mark Del Rosso, Chief Executive Officer, Genesis Motor North America. “These awards, given years after these cars were initially sold, demonstrate our commitment to providing industry-leading reliability.”

The annual study ranks auto manufacturers and their products by problems per one hundred vehicles (PP100). The brand and car with the lowest level of problems wins the respective category. The Genesis brand won overall by achieving less than one problem per vehicle (89 PP100) during the past 12 months by original owners of their three-year-old vehicles. The 89 PP100 score represents a 34 percent better performance than the industry average. Specific areas of leadership include the driving experience, HVAC (heating/ventilation and air conditioning), interior and seating categories.
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