Genesis G80 sold by Genesis and Hyundai ? - Genesis G80 Forum
Reply
 
LinkBack Thread Tools
post #1 of 21 (permalink) Old 09-09-2016, 12:18 PM Thread Starter
Senior Member
 
Join Date: May 2016
Posts: 138
Genesis G80 sold by Genesis and Hyundai ?

So I was reading a piece on the G80 over at MotorTrend. It said that the G80 will be sold by both Hyundai and Genesis dealers until the next-gen comes out as a dedicated Genesis vehicle in 5 years.

My question is, are there actually going to be separate dealers for strictly the Genesis brand along with dedicated dealerships from Hyundai that does not offer any G series vehicles ?
Rumbler is offline  
post #2 of 21 (permalink) Old 09-17-2016, 04:54 PM
Senior Member
 
Join Date: Jan 2016
Posts: 120
well they can't just go all out right away, this is an entire new brand they're launching, so launching soft is required and then adjusting and expanding from there on. i can't recall the last time I seen a new brand do a massive launch. it just doesn't work like that.
Plug is offline  
post #3 of 21 (permalink) Old 09-19-2016, 03:48 PM Thread Starter
Senior Member
 
Join Date: May 2016
Posts: 138
No no that much I can see. But, are they going to have completely separate dealerships ? Hyundai will cease to sell Genesis vehicles ?
Rumbler is offline  
 
post #4 of 21 (permalink) Old 09-23-2016, 01:39 PM
Senior Member
 
Join Date: Jan 2016
Posts: 120
Quote:
Originally Posted by Rumbler View Post
No no that much I can see. But, are they going to have completely separate dealerships ? Hyundai will cease to sell Genesis vehicles ?
I just answered your question...

Soft launching = Genesis dealer next to existing Hyundai dealers.
Plug is offline  
post #5 of 21 (permalink) Old 09-27-2016, 11:26 AM Thread Starter
Senior Member
 
Join Date: May 2016
Posts: 138
A soft launch is a preview to a limited audience ....
Rumbler is offline  
post #6 of 21 (permalink) Old 01-23-2017, 05:35 PM
Junior Member
 
Join Date: Jan 2017
Posts: 9
As of now, all Hyundai dealers will be permitted to sell G80, but not G90. Part of rationale is that it would be unfair to take the top line (and most profitable vehicle) from Hyundai dealers without there being some kind of replacement. Another factor is that there are very few people who want to open a totally separate Genesis dealership for two models or even 3-5 in the near term. Just not feasible financially. Would also mean huge mark-ups for the purchasers and for service. It's a business, not a hobby.
My situation is that I have to drive past two Hyundai dealerships for a total of 60 miles one way to get to the Genesis dealership, co-located with his established Hyundai dealership. While they will come and get the car, leave a loaner, etc., it also means some low paid employee will be driving my "baby" at breakneck speeds 120 miles. After three years, this service disappears so I have to drive 120 miles and no loaner.
I contacted Genesis and they are developing a plan for Genesis service being available in more places (whatever that means).
For me, I could care less about the waiting room, WiFi, fancy coffee, big screen TV, etc.
El Cid is offline  
post #7 of 21 (permalink) Old 02-03-2017, 01:17 PM Thread Starter
Senior Member
 
Join Date: May 2016
Posts: 138
Quote:
Originally Posted by El Cid View Post
As of now, all Hyundai dealers will be permitted to sell G80, but not G90. Part of rationale is that it would be unfair to take the top line (and most profitable vehicle) from Hyundai dealers without there being some kind of replacement. Another factor is that there are very few people who want to open a totally separate Genesis dealership for two models or even 3-5 in the near term. Just not feasible financially. Would also mean huge mark-ups for the purchasers and for service. It's a business, not a hobby.
My situation is that I have to drive past two Hyundai dealerships for a total of 60 miles one way to get to the Genesis dealership, co-located with his established Hyundai dealership. While they will come and get the car, leave a loaner, etc., it also means some low paid employee will be driving my "baby" at breakneck speeds 120 miles. After three years, this service disappears so I have to drive 120 miles and no loaner.
I contacted Genesis and they are developing a plan for Genesis service being available in more places (whatever that means).
For me, I could care less about the waiting room, WiFi, fancy coffee, big screen TV, etc.
That's a really good breakdown of it. Thanks! Makes sense when you look at it from the business aspect opposed to the fantasy look towards it. Not too sure why I lapsed on that one and didn't think of it.

They really don't have enough models to showcase in a dealership at all, the costs to outweigh the pros of it and there really aren't that many pros. Maybe taking a Hyundai dealership and sectioning off a side for Genesis branded vehicles ?
Rumbler is offline  
post #8 of 21 (permalink) Old 02-04-2017, 03:31 PM
Junior Member
 
Join Date: Dec 2016
Posts: 18
So I dropped off my G80 yesterday for a malfunctioning compass on rearview mirror.(yes I know it's trivial but I'm anal). first off this dealership does not offer concierge pick up since they are not a designated future Genesis dealership. I live 5-10 min from there and am not going to have another dealership 45 min away (who apparently is a future Genesis co branded one) drive my car that far (on a 10k/yr mile lease), so I had to take a shuttle back to work as they don't even offer loaners at Hyundai! The service dept was in the dark about the Genesis program and told me they don't even have one G80 on the lot to offer me, let alone to sell to anyone! Disappointed in also the service as I told them I had recalibrated my mirror's compass at least 5 times, but it then works immediately until 15-20 min later and then starts to show wrong readings again, and to check for a software update or just replace it. He called me 2 hours later and said "great news, we recalibrated your mirror and it's working again". Ugh..he never even listened to a word I said.. I insisted to drive the car for 10 min more and surprise, surprise he called back and said I was right and will order me a new mirror. naturally it will take 4-5 business days to get here from the east coast (I'm in CA) since they don't stock Genesis parts.
I called Genesis Connected Care and explained my experience and their response was it will take 2-3 yrs to get most dealerships up to speed and they're in the infancy stage of separating the Genesis brand from Hyundai and they understand my frustration and apologize, blah blah blah.. So in a nutshell we are all the guinea pigs unfortunately..I told him that I will call them directly to set up my first oil change in a couple of months so my car gets picked up, as it should, and he said he will definitely make it happen. That remains to be seen since the dealership has to also get on board. So I'd suggest everyone here who has any issues to call them directly as they have a bit more power at 844 340-9741.
rbres is offline  
post #9 of 21 (permalink) Old 02-05-2017, 01:47 PM Thread Starter
Senior Member
 
Join Date: May 2016
Posts: 138
They don't offer loaners ?! That's pretty darn weak and disappointing. But holy crap it was like you were talking to a wall. But **** that's a real disappointment, 2-3 years to get them up to speed is a bit ridiculous. This may actually skew my opinion if I really want to go through with this or wait it out.
Rumbler is offline  
post #10 of 21 (permalink) Old 02-10-2017, 01:01 PM
Senior Member
 
Join Date: Jan 2016
Posts: 120
I could understand them not wanting to offer a loaner to someone who brought in a 10 year old Elantra although even that wouldn't be acceptable, but not offering a G80 owner a loaner is probably the biggest sin. At the very least you should have gotten a loaner similar to what you own. At the worst they could have given you a rental.
Plug is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
2017 Genesis G80 Costs More Than The Hyundai Genesis Genesis G80 News Genesis G80 News 5 08-24-2016 03:18 PM
How Hyundai plans to do luxury Bereshit67 Genesis G80 General Discussion 11 05-15-2016 08:48 PM
2017 Hyundai Genesis Coupe Design GG80 Off Topic Discussion 5 05-05-2016 12:59 PM
Hyundai Genesis Super Bowl Ad Starring Kevin Hart Genesis G80 News Genesis G80 News 7 02-24-2016 07:01 PM
New head of Genesis brand Bereshit67 Genesis G80 General Discussion 5 02-06-2016 10:19 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
 


Search Engine Optimization by vBSEO 3.6.1